Cosmic Rocket Labs

Privacy & Policies

App: Photobooth CRM  ·  Effective Date: August 6, 2026  ·  Last Updated: August 6, 2026

Privacy Policy

Effective Date: August 6, 2026 · Last Updated: August 6, 2026

Photobooth CRM ("Photobooth CRM," "we," "our," or "us") is a product of Cosmic Rocket Labs. We are committed to protecting your privacy and handling personal information responsibly.

This Privacy Policy explains how we collect, use, store, disclose, and protect information when you use the Photobooth CRM mobile application and related services (collectively, the "Service").

By accessing or using Photobooth CRM, you agree to the practices described in this Privacy Policy.

1. About Photobooth CRM

Photobooth CRM is a business management platform designed for photobooth operators and event professionals. The Service provides tools for booking management, customer records, scheduling, invoicing, payment tracking, reminders, analytics, and business operations.

Photobooth CRM does not provide:

  • Legal advice
  • Tax advice
  • Accounting advice
  • Medical advice
  • Financial advice
  • Insurance advice

2. Information We Collect

Information You Provide

We may collect:

  • Name
  • Business name
  • Email address
  • Username
  • Account credentials
  • Customer support communications
  • Profile information
  • Subscription information
  • Feedback submissions

Customer and Booking Information

Users may store:

  • Customer names
  • Phone numbers
  • Email addresses
  • Event information
  • Appointment schedules
  • Venue addresses
  • Booking notes
  • Service descriptions
  • Quotes and invoices
  • Payment tracking information
  • Mileage records
  • Business notes

Photos and Media

Users may upload:

  • Event photos
  • Booth highlight photos
  • Customer images
  • Booking documentation
  • Attachments and media

Users are solely responsible for obtaining all necessary ownership rights, permissions, parental consents, model releases, and image permissions prior to uploading media to the Service.

Automatically Collected Information

We may automatically collect:

  • Device identifiers
  • Operating system version
  • App version
  • Device type
  • IP address
  • General geographic region
  • Language preferences
  • App activity
  • Crash logs
  • Diagnostic information
  • Performance information
  • Session duration
  • Feature usage information

Sensitive Information Restrictions

Users agree not to upload or store:

  • Social Security Numbers
  • Passport information
  • Driver license information
  • Credit card numbers
  • Bank account information
  • Protected health information
  • Medical records
  • Government identification numbers
  • Biometric information
  • Any information prohibited by applicable law

The Service is not intended for storage of highly sensitive information.

3. How We Use Information

We use information to:

  • Create and manage accounts
  • Provide CRM functionality
  • Manage bookings and scheduling
  • Store customer information
  • Track payments and revenue
  • Deliver reminders and notifications
  • Improve app functionality
  • Provide customer support
  • Monitor performance and security
  • Prevent fraud and abuse
  • Comply with legal obligations

4. Customer Data Responsibility

Users are solely responsible for:

  • Obtaining customer consent
  • Maintaining lawful records
  • Complying with privacy regulations
  • Ensuring customer information is accurate
  • Maintaining proper authorization for stored information

Users remain the data controller for all customer information entered into the Service.

5. Analytics and Monitoring

We may use analytics providers and monitoring services to understand:

  • Feature usage
  • Session activity
  • Error reports
  • Performance issues
  • Device information

This information is used solely to improve the Service.

5A. Communications Compliance

Users may use the Service to send:

  • Emails
  • SMS messages
  • Appointment reminders
  • Invoices
  • Quotes
  • Marketing communications
  • Customer notifications

Users are solely responsible for complying with all applicable communication laws including but not limited to:

  • TCPA
  • CAN-SPAM
  • CCPA
  • GDPR
  • State privacy laws

Photobooth CRM acts solely as a technology provider and assumes no responsibility for:

  • Customer consent
  • Message legality
  • Delivery failures
  • Opt-out compliance
  • Recipient lists
  • Communication content

5B. Artificial Intelligence Features

Certain features may utilize:

  • Automation
  • Transcription
  • Summarization
  • Recommendations
  • Artificial intelligence technologies

AI-generated content may contain inaccuracies. Users remain solely responsible for reviewing and validating all AI-generated content prior to use.

6. Subscription Services

Subscriptions are processed through:

  • Apple App Store
  • Google Play Store

We do not collect or store full payment card information. Billing, cancellations, refunds, and subscription management are governed by the applicable app marketplace provider.

7. Sharing Information

We do not sell personal information. We may share information with service providers supporting:

  • Cloud hosting
  • Authentication
  • Analytics
  • Monitoring
  • Customer support
  • Security
  • Subscription management

We may also disclose information:

  • To comply with legal obligations
  • To investigate fraud
  • To enforce agreements
  • To protect user safety

We may transfer information during:

  • Mergers
  • Acquisitions
  • Financing transactions
  • Reorganizations
  • Bankruptcy proceedings
  • Asset sales

8. Third Party Services

The Service may integrate with:

  • Calendar providers
  • Mapping services
  • Payment platforms
  • Authentication providers
  • Analytics services

We are not responsible for:

  • Availability
  • Uptime
  • Functionality
  • Security
  • Accuracy

of third-party services.

9. Data Security

We implement commercially reasonable safeguards designed to protect information. No internet-based service can guarantee complete security. Users acknowledge the inherent risks associated with electronic storage and transmission.

9A. Backup and Data Recovery

While we maintain commercially reasonable backup practices, users remain solely responsible for maintaining independent copies of important business records. Cosmic Rocket Labs shall not be liable for:

  • Accidental deletion
  • Synchronization failures
  • Corrupted data
  • Backup failures
  • Third-party outages
  • Catastrophic loss of information

10. Data Retention

Information is retained only as long as reasonably necessary to:

  • Operate the Service
  • Maintain accounts
  • Comply with laws
  • Resolve disputes
  • Prevent fraud
  • Enforce agreements

Certain information may remain in backups or security systems for a limited period after deletion requests.

11. Children's Privacy

The Service is not directed toward children under 13. We do not knowingly collect information directly from children. Parents or guardians may contact us regarding potential concerns.

12. Your Privacy Rights

Depending on your jurisdiction you may have rights to:

  • Access information
  • Correct information
  • Delete information
  • Export information
  • Restrict processing
  • Withdraw consent

Requests may be submitted using the contact information below.

13. California Privacy Rights

California residents may request:

  • Access
  • Correction
  • Deletion
  • Export of personal information

California residents may also appoint an authorized agent to make requests on their behalf where permitted by law. Photobooth CRM does not sell personal information.

14. Account and Data Deletion

Users may delete their account directly within the application by navigating to:

Settings → Account → Delete Account

Users may also request deletion by contacting support. Most requests are completed within 30 days. Certain information may be retained for:

  • Fraud prevention
  • Dispute resolution
  • Security investigations
  • Legal compliance

15. International Users

Information may be processed in the United States and other jurisdictions where our providers operate. By using the Service you consent to these transfers where permitted by law.

16. Changes to this Policy

We may update this Privacy Policy periodically. Continued use of the Service constitutes acceptance of revisions.

17. Contact Information

Photobooth CRM — A Product of Cosmic Rocket Labs

Email: cosmicrocketlabs@gmail.com

Website: cosmicrocketlabs.com

Terms of Service

Effective Date: August 6, 2026

1. Service Description

Photobooth CRM is a business management platform that assists users with:

  • Scheduling
  • Bookings
  • Invoices
  • Customer records
  • Payment tracking
  • Reminders
  • Analytics

The Service provides organizational tools only.

2. User Accounts

Users agree to:

  • Provide accurate information
  • Protect credentials
  • Notify us of unauthorized access

Users are responsible for all activity under their account.

3. User Content

Users retain ownership of all content entered into the Service. Users grant Photobooth CRM a limited license to:

  • Store
  • Process
  • Display
  • Transmit
  • Back up

such information solely for operation of the Service.

3A. Customer Data Ownership

Users retain ownership of:

  • Customer records
  • Invoices
  • Schedules
  • Notes
  • Images
  • Attachments

3B. Minor Information

Because photobooths frequently operate at events attended by children, users acknowledge that they may collect limited information relating to minors. Users are solely responsible for obtaining all parental permissions and legal authority necessary to collect and store information relating to minors. Users should not store unnecessary information relating to children within the Service.

3C. Photo Consent and Image Rights

Any photographs, booth images, or media entered into the Service are stored solely for organizational and business purposes. Photobooth CRM:

  • Does not verify photo consent
  • Does not provide legal advice regarding image rights
  • Does not provide model release recommendations

Users are solely responsible for obtaining all required photo consents, model releases, and image permissions.

4. Prohibited Conduct

Users may not:

  • Upload illegal content
  • Violate intellectual property rights
  • Distribute malware
  • Misuse customer information
  • Access unauthorized systems
  • Violate laws

5. Subscription Services

Subscriptions renew automatically unless canceled through the applicable app marketplace.

5A. Scheduling Disclaimer

Reminder delivery, notifications, and calendar synchronization cannot be guaranteed. Users remain solely responsible for confirming appointments and bookings.

5B. Financial Disclaimer

Financial information provided by the Service is for informational purposes only. The Service does not provide:

  • Accounting services
  • Bookkeeping services
  • Financial advice
  • Tax advice

5C. Mileage Tracking Disclaimer

Mileage calculations are estimates only and should not be relied upon for tax or reimbursement purposes.

5D. Third Party Integrations

We make no warranties regarding:

  • Uptime
  • Synchronization
  • Availability
  • Reliability

of third-party services.

6. Intellectual Property

All software, branding, code, designs, and technology remain the property of Cosmic Rocket Labs.

7. Disclaimer of Warranties

The Service is provided:

  • AS IS
  • AS AVAILABLE

We make no warranties regarding:

  • Uninterrupted operation
  • Accuracy
  • Reliability
  • Availability
  • Data preservation

8. Limitation of Liability

To the maximum extent permitted by law, Cosmic Rocket Labs shall not be liable for:

  • Lost profits
  • Lost bookings
  • Lost customers
  • Missed appointments
  • Business interruption
  • Data loss
  • Reputational damage
  • Indirect damages
  • Consequential damages
  • Punitive damages

Total liability shall never exceed the amount paid by the user during the previous twelve months.

8A. User Indemnification

Users agree to defend, indemnify, and hold harmless Cosmic Rocket Labs from claims arising from:

  • Customer disputes
  • Privacy violations
  • Misuse of the Service
  • User communications
  • Intellectual property disputes
  • Violations of law

9. Termination

We may suspend or terminate accounts that violate these Terms.

10. Arbitration

Disputes shall be resolved through binding arbitration in California under the rules of the American Arbitration Association. Users waive jury trials and class action participation where permitted by law.

10A. Governing Law

These Terms shall be governed by the laws of the State of California.

11. Changes to Terms

We may modify these Terms periodically. Continued use constitutes acceptance.

12. Terms of Use (EULA)

If you download Photobooth CRM from the Apple App Store, your use is also governed by Apple's Standard End User License Agreement (EULA), available at apple.com/legal/internet-services/itunes/dev/stdeula.

13. Contact Information

Photobooth CRM — A Product of Cosmic Rocket Labs

Email: cosmicrocketlabs@gmail.com

Website: cosmicrocketlabs.com

Acceptable Use Policy

Effective Date: August 6, 2026 · Last Updated: August 6, 2026

This Acceptable Use Policy ("Policy") governs the use of Photobooth CRM ("Service"), a product of Cosmic Rocket Labs ("Company," "we," "our," or "us"). By using the Service, you agree to comply with this Policy.

1. Purpose of the Service

Photobooth CRM is intended to support lawful business operations for photobooth operators, entertainers, and event service professionals through scheduling, customer management, invoicing, communication, and related business functions.

The Service may only be used for lawful business purposes.

2. Prohibited Activities

Users may not use the Service to:

  • Violate any local, state, federal, or international law
  • Store, distribute, or transmit illegal content
  • Engage in fraud, deception, or misrepresentation
  • Harass, threaten, abuse, or intimidate others
  • Distribute malware, viruses, ransomware, or malicious code
  • Attempt unauthorized access to accounts, systems, or data
  • Circumvent security measures or authentication controls
  • Interfere with operation of the Service or infrastructure
  • Reverse engineer, decompile, or attempt to extract source code
  • Use the Service to facilitate illegal business activity
  • Upload content that infringes copyrights, trademarks, or intellectual property rights
  • Use automated tools, bots, or scripts to scrape or harvest information from the Service

3. Customer Data Responsibilities

Users are solely responsible for all customer information entered into the Service. Users agree to:

  • Obtain all required customer consent
  • Maintain accurate records
  • Comply with applicable privacy laws
  • Protect customer information
  • Use customer information only for lawful purposes

4. Minor Information

Because many photobooth businesses operate at events attended by children, users acknowledge that they may collect limited information relating to minors. Users are solely responsible for obtaining all required parental permissions and legal authority necessary to collect, store, process, or use information relating to minors. Users should not store unnecessary information relating to children within the Service.

5. Sensitive Information Restrictions

Users may not upload or store:

  • Social Security numbers
  • Driver license numbers
  • Passport numbers
  • Banking credentials
  • Credit card information
  • Medical records
  • Protected health information
  • Biometric identifiers
  • Government identification numbers

The Service is not intended for storage of highly sensitive personal information.

6. Communications Compliance

Users are solely responsible for compliance with all applicable laws governing:

  • Email communications
  • SMS communications
  • Marketing messages
  • Customer notifications
  • Promotional campaigns

This includes compliance with applicable anti-spam and privacy laws.

7. Photos and Media

Users are solely responsible for obtaining all required permissions, releases, parental consents, and image rights prior to uploading photographs or media to the Service. Users may not upload content that violates privacy rights or intellectual property rights.

8. Security Obligations

Users agree to:

  • Maintain secure passwords
  • Protect account credentials
  • Use reasonable security practices
  • Notify us promptly of unauthorized access

Users are responsible for all activity occurring under their account.

9. Enforcement

We reserve the right to investigate suspected violations of this Policy. We may suspend, restrict, or terminate access to the Service for violations of this Policy or applicable law.

10. Reporting Violations

Suspected violations may be reported to:

Photobooth CRM — A Product of Cosmic Rocket Labs

Email: cosmicrocketlabs@gmail.com

Website: cosmicrocketlabs.com

11. Changes to this Policy

We may update this Policy periodically. Continued use of the Service following updates constitutes acceptance of the revised Policy.

12. Contact Information

Photobooth CRM — A Product of Cosmic Rocket Labs

Email: cosmicrocketlabs@gmail.com

Website: cosmicrocketlabs.com

Account & Data Deletion

Effective Date: August 6, 2026

Users may delete their account directly within the application by navigating to:

Settings → Account → Delete Account

Users may also request deletion by contacting support:

cosmicrocketlabs@gmail.com

Subject line: Photobooth CRM Account Deletion Request

Please include your account email address and username (if applicable).

Processing Time: Most requests are completed within 30 days.

Information Retained

Certain information may be retained for:

  • Fraud prevention
  • Dispute resolution
  • Security investigations
  • Legal compliance

Contact Information

Photobooth CRM — A Product of Cosmic Rocket Labs

Email: cosmicrocketlabs@gmail.com

Website: cosmicrocketlabs.com

© 2026 Cosmic Rocket Labs. All rights reserved.Applies to Photobooth CRM on Google Play and the Apple App Store.
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